This is our standard Service Agreement that ALL non-commercial customers must sign to activate service with the District. Return
this agreement along with a copy of a State issue photo ID to the administrative office and pay deposit to activate service.
Atmospheric vacuum breaker handout
This is a handout on what ATMOSPHERIC VACUUM BREAKERS are and why they are important to install on ALL outdoor faucets.
Backflow prevention handout
This is a handout showing where proper BACKFLOW PREVENTION device and CUSTOMER CUT OFF Valve should be installed.
This is customer responsibility and the District requires this before service will be activated.
CCN - Water
ECCFWSD Certificate of Convenience and Necessity # 11682 for water. This also includes a map.
CCN - Sewer
ECCFWSD Certificate of Convenience and Necessity # 20582 for sewer. This also includes a map.
Charges for Providing Copies of Public Information
This is a handout of District charges for providing copies of public information.
Confidentiality of Utility Records Form
You can now request that personal information contained in our utility records not be released to unauthorized persons.
Fill out this form and turn in to the administrative office, with a one time $5 fee to cover the cost of implementation.
Customer Service Policy Resolution - updated 06-27-11
Drinking Water Quality/Consumer Confidence Report Northside 2010
Drinking Water Quality/Consumer Confidence Report Southside 2010
Drinking Water Quality Reports (Consumer Confidence Reports) are mandatory reports that tell you the customer about the
water you drink. There are two reports - one for the North which is our Brookshire Water Plant services; and one for
the South which is our McKay Water Plant Services.
Direct Payments (ACH Debit) Form
If you want to have your water bill debited from your bank account on a monthly basis, without having to worry, "Did
I pay the water bill this month," fill out this form and send it to our administrative office.
Engineer Utility Review Form
New commercial install/Engineer Review Form - Non standard service
Final Bill Request Form
If you are moving away from the District and need to have service de-activated, fill out this form and send it to our
administrative office. We will turn off service on the day specified, final bill, and send the balance left from the
deposit to the address requested.
New Installation Admin letter
This form must be completed when paying for new taps or relocation of lines.
Non Standard Service Agreement
This is the Service Agreement for Commercial Accounts.
Notice of Requirement to Comply with the Subdivision & Service Extension Policy
This handout explains what the Districts responsibility and the Consumers responsiblity is for providing service
to an area.
Payment Plan Agreement
If you can't pay your water bill by the termination date, you can fill out this Payment Plan Agreement form and turn
in to the Administrative office. This form will give you a little extra time to pay your bill and helps to avoid loss
of service and reconnect fees. The District only allows TWO arrangements in a twelve month period. This form must
be filled out before services are turned off.
Public Info Request
If you would like to request public information, fill out this form and return to the Office Manager at the administrative
office.
Real estate inspection 72hr
Fill out this form if you are a real estate broker and would like to have water service turned on for 72-hours for an
inspection.
Request to Appear before the Board
If you would like to speak at our monthly board meeting, fill out this form and turn it in to the Office Manager by
12:00pm on the second Wednesday of the month.
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