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Frequently-Asked-Questions

Why do I get a bill when I didn’t use any water?

How do I dispute a bill?

What if I can’t pay the payment due by the Termination date?

I had a water leak, can I get reimbursed?

MORE FAQs

Commonly Used Forms

Standard Water/Wastewater Agreement

72 hour Real Estate Turn On

Change of Information/Mailing Address Change

Confidentiality of Utility Records Form

MORE FORMS

Mailing Address:
P.O. Box 309
Mabank, TX, 75147

Physical Address:
115 Hammer Road
Gun Barrel City, TX, 75156

Business Hours
Monday-Friday 8 a.m. - 4 p.m.

Phone: 903-887-7103
After Hours: 903-887-7103
(Follow prompts for oncall emergency staff)

Email: CSR1@eastcedarcreek.net

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